Shipping

Orders Under £1,000 are charged at £75 delivery, orders over £1,000 are delivered free of charge and in either instance are delivered kerbside only.

Accessories under 20kg will be charged £15, Accessories over 20kg will be charged at £35

WHITE GLOVE DELIVERY

(Assembly, place in situ and remove packaging) is available to post codes within the red line on the map, this is only available on orders over £1000 from our 2021 ranges, this is a free option that must be chosen at check out.

For deliveries other than UK mainland and special delivery options please contact apertadesign.co.uk before placing your order.of choice delivery will be taking place. Please assume that the delivery vehicle will be a large lorry with tailgate. If there will be a problem with access or the roads are subject to vehicle weight/width restrictions please inform us at the time of arranging delivery. All goods must be counted and checked for any damage before signing for the delivery by an adult. After this process it is the customer’s responsibility. Goods will only be left at the delivery address without the customer’s signature if previously requested however in this case we will not accept any liability for short deliveries or claims. Should delivery be declined at the nominated delivery address we reserve the right to charge for the second delivery.

COLLECTION: – Arrangements can be made to collect from our warehouse by contacting apertadesign.co.uk and collections can usually be made between 0930–1230 and 1330–1630 Monday to Friday, with 48 hours’ notice.

DAMAGES: Whilst we make every effort to ensure that our goods are delivered in perfect condition. Please inspect your goods immediately upon delivery as no claims can be made after the delivery driver has left your premises. If you happen to find a damaged product you must sign for the goods as damaged on delivery. If you refuse to accept a delivery that is found to be undamaged on return to us you will incur a re-delivery charge. Any claims must be made within 7 days of receipt of goods. No liability will be accepted for costs caused by late deliveries or for any other reason.